Resources

These Websites include pertinent laws, agency policies and useful documents that explain the special
education process.

Autism Spectrum Disorder:
http://www.doe.mass.edu/sped/advisories/07_1ta.html

Bureau of Special Education Appeals
http://www.doe.mass.edu/bsea/decisions.html
http://www.mass.gov/anf/docs/dala/bsea/hearing-rules.doc
http://www.mass.gov/anf/docs/dala/bsea/hearing.doc
http://www.mass.gov/anf/hearings-and-appeals/bureau-of-special-education-appealsbsea/
mediation/
http://www.mass.gov/anf/docs/dala/bsea/mediation-brochure-2012.doc
http://www.mass.gov/anf/hearings-and-appeals/bureau-of-special-education-appealsbsea/
mediation/mediation-faqs.html
http://www.mass.gov/anf/docs/dala/bsea/

Consent to Access MassHealth (Medicaid):
http://www.doe.mass.edu/sped/advisories/13_1.html
http://www.doe.mass.edu/sped/28mr/28m13.pdf (Mandated Form 28M/13)

Discipline:
http://www.doe.mass.edu/sped/IDEA2004/spr_meetings/disc_chart.doc

Individuals with Disabilities Education Act:
http://idea.ed.gov/.

The Basic Special Education Process under IDEA:
http://www.doe.mass.edu/sped/iep/process.doc

Individualized Education Program:
http://www.doe.mass.edu/sped/iep

Individual Education Program Process Guide:
http://www.doe.mass.edu/sped/iep/proguide.pdf

Independent Educational Evaluation:
http://www.doe.mass.edu/sped/advisories/?section=admin

Observation of Education Programs by Parents and Their Designees for Evaluation Purposes:
http://www.doe.mass.edu/sped/advisories/09_2.html

Parent’s Notice of Procedural Safeguards:
http://www.doe.mass.edu/sped/prb.

PQA Problem Resolutions System compared to BSEA Due Process Complaint:
http://www.doe.mass.edu/sped/complaintchart.doc

Program Quality Assurance Services Problem Resolution System:
http://www.doe.mass.edu/pqa/prs

Special Education Laws and Regulations:
http://www.doe.mass.edu/sped/laws.html

Special Education Surrogate Parent:
http://www.doe.mass.edu/sped/2002/news/1104memo.html

Special Education Transition Planning Form:
http://www.doe.mass.edu/sped/28MR/28m9.doc

Student Records Regulations:
http://www.doe.mass.edu/lawsregs/603cmr23.html

Student Records Questions and Answers
http://www.doe.mass.edu/lawsregs/advisory/cmr23qanda.html?section.

Transition Planning:
http://www.doe.mass.edu/sped/cspd/mod4.html#

What Our Clients Are Saying

"I can't say enough about what Kelly has done for my family. Navigating the world of special education can be overwhelming and was an emotional experience for me and my family. Kelly was able to bring an immediate sense of calm and organization, helping us clearly understand what our son was entitled to. Her positive attitude, coupled with her impressive expertise, helped us secure the services we needed to set my son up for success for years to come. I will forever be grateful for her guidance, availability at all times, and dedication to my family." -Lynnfield mother of two

Very useful PD. Kelly is super nice, knowledgeable and has like a contagious passion about her work. Can she come work here - like as a permanent GLTS coach? I want more PD (with her) for our entire department - to help us further with our IEP development, progress monitoring, and also for our entire faculty - to remind all of our teachers of the components / requirements of special education.

Kelly is awesome! Very informative session yesterday.

I thought that the PD yesterday was fantastic! Kelly did a great job of keeping us engaged, which can be difficult on a zoom meeting and allowing us time to reflect on our own practices away from the screen too. I would also love to have her come in and present to the entire department -

I enjoyed listening to Kelly. She had many best practices ideas... She would be great teaching PD for our department. Definitely engaging.

Kelly was a very down to earth, realistic presenter. Because of her demeanor, our staff was able to ask difficult questions and show their vulnerability.

"I was able to find comfort and confidence having Mrs. Mertens as a teacher and mentor. She not only helped me in math, she honestly changed my life" _Courtney Field, DHS Class of 2016

"Working with Kelly Mertens over the past several years has been a gift for my family. My husband and I are forever grateful for the sound guidance she has given us in navigating the processes of special education and supports in the public school setting." - Danvers resident

"Kelly explained the complicated issues about special education in a way I understand... Finally! " - satisfied parent of a 5th, 7th and 8th grader.

"Mrs. Mertens made me understand how I learn. She also taught me how to self advocate and explain what I need so that others understood it." - 10th grade student

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